This episode introduces us to the complex life of Patrick Jane, a police detective with a troubled past who has a keen eye for detail. When a man and woman are found dead in their home, many believe they are victims of a serial killer, but Patrick knows better and must prove that this was not the work of Red John.
When a mysterious malcontent threatens the lives of the top executives at Carnelian, Inc., a conglomerate noted for its rapacious business practices, authorities initially dismiss the communication as a hoax until the company's personnel director plummets to his death at Jane's feet during a skydiving exercise.
Patrick Jane, Agent Lisbon and the CBI team investigate the murder of a student in a wilderness program for troubled kids. Patrick Jane must find a clever way to convince the troubled kids at a wilderness program to confide in him about what really happened to surround the death of one of their peers.
Patrick and the CBI team investigate the murder of a tutor, and find a mysterious little red box near the body, starting a chain of events that turns the murder into the search for a priceless ring stolen from the British Museum. Meanwhile, Lisbon is worried when a new boss, Madeleine Hightower, takes command of the CBI, as well as mysteriously learning about Rigsby and Van Pelt's relationship.
The CBI pursues two lines of investigation when a Santa is murdered: Patrick Jane goes undercover in an AA group; and Rigsby and Van Pelt question members of an authentic Santa society. Meanwhile, following the demise of a person in custody at the CBI, J.J. LaRoche is brought in to question the team when it appears to be an inside job.