When smart, cynical 18-year-old George is killed by an errant toilet seat falling from space, she joins the ranks of an undead group of grim reapers. As she clumsily learns to adjust to her new role in the afterlife, George haphazardly hurtles towards her first dreaded assignment: to collect the soul of a little girl.
After a week of performing her duties as a grim reaper, George concludes that the job is not for her. So she decides to leave the soul of her most recent client inside his body. But when she witnesses the consequences of her actions, George finally begins to accept the fact that her new existence does serve an important purpose.
George misses her family, so she decides to pay them a visit. But when reaper boss Rube hears of George's sentimental journey, he forbids her from making it again. Despite the warning, George can't stop herself from going home...until she discovers the price the dead pay for hanging on to their past.
When George decides to care for the beautiful golden retriever her latest victim has left behind, and Rube steps in as a grill cook to replace the man whose soul he recently took, both find themselves feeling lost and out of place. but as they boldly face their predicaments head-on, the two reapers finally figure out where they belong.
As Daisy talks both George and Mason into swindling one of her wealthy victim's sons out of a lot of money, and Roxy mourns the anniversary of her own death, Rube keeps a careful eye on his minions. Soon, the con is on and the grief is great...and Rube's got valuable lessons about the afterlife for all.
George can't afford the new bicycle she wants so she gets a new job. Immediately, coworkers at her old job begin planning a farewell party. Meanwhile, Mason mingles with a gay couple and Daisy is stalked by the soul of a passionate painter. Soon, the reapers begin to realize just how important a part they play in people's lives.
Taking souls is taking its toll on George. Unable to sleep, she wanders to the Waffle Haus, where she's angry to find she wasn't invited to take the self-examination test currently occupying the other reapers. But George's anger quickly turns to panic when she learns that Rube has an assignment to take a soul at her family's house that night!
On the first anniversary of George's death, Rube grants her the day off. Motivated to get her afterlife on track again, she returns to Happy Time to ask for her old job back. But after being bluntly rejected, George pouts through yet another drab day...until the universal powers-that-be intervene and inspire her to try to live her afterlife to the fullest.
Rube and Mason go to a kids birthday party to collect their next appointment, but Mason is about to change his mind when he learns that his reap is a little girl. George gets a job from Delores to show a dumb Brennan, who is the nephew of one of The Happy Time owners, how to work. She ends up having a little fun of her own. Meanwhile, Joy and Clancy decide to divorce.
George is induced to accompany her Happy Time co-workers on their annual woodland retreat. However, even there she can't escape from her duties as a reaper. Mason loses his post-it note with the name of the next soul to reap. Joy does her best to sell her house, much to Reggie's dislike, who scares them away saying that George, her late sister still keeps in touch with her from beyond the grave.
Mason reaps an old man in the swimming pool and the troubles arise when the old man won't leave until he sees his own funeral. Roxy tackles baddies on the job as a policewoman. Daisy counsels her reap, a man who wished in his life to be a woman; George gets a new temp named Ethan and discovers that maybe the reason everyone likes her so much is because of her sarcasm and hostility.
Happy Time has a time-and-motion analyst in and Delores wants George to be on full alert. Daisy goes speed dating to take a soul from a man. Mason tracks a friend to reap him, while George and Roxy's reaps have very different reactions to their demise. Meanwhile, Rube queues patiently for a letter - which breaks his heart.
George is given a new and hard responsibility at Happy Time, while Joy seems on the point of selling the house. Mason meets and reaps a hero from his youth, while Roxy tells Daisy that the relatives of the victim from which Daisy stole her cross want it back. Reggie is frightened by 'voices' after a babysitter abandons her - it makes her finally start talking to Joy about George.
George is sent to a country club and is hugely attracted to the son of her reapee; Roxy and Mason are given tickets - and post-its - for Cancun, while Rube makes Daisy keep him company for his reap at Reggie's school. While Joy's mother continues to cause friction, Reggie meets Charlie, the pet reaper...
George goes looking for Trip at his father's funeral, with major consequences; Daisy is traumatized by her reap, a murder; Mason is the sensible one (seriously), while Rube places Roxy in temporary charge as he goes searching for something. Clancy has Reggie stay over. Many, many loose ends are left...
Ray and Mason fight for Daisy's affection, and their game turns into something worse when Daisy wants to breakup with Ray. In a hospital, George must convince an elderly woman of her death. Joy is looking for a job at Happy Time, where she finds out more information about the time George worked there. Rube seeks help from Penny, another reaper, to find his daughter.
Set four years after the series ended, Der Waffle Haus has burned down and head reaper Rube has left due to retirement. The remaining reapers meet their new boss Cameron Kane, a "slick business man who couldn't care less about helping the newly dead." George reconnects with her sister Reggie when she has to reap the soul of Reggie's new (and secret) boyfriend, Hudson Hart. Daisy (now played by Sarah Wynter) is attracted to Cameron, who helps her get a role in After the Fall. Daisy, in a bid to gain the leading role, injures the lead actress and due to the stress turns to alcohol, even during the performances.
30 minutes of deleted scenes from the first season found on Season 1 Disc 1
11 minutes of deleted scenes from season 2 found on disc 4
Season 2 Featurette