Gloria Hunniford, Angela Rippon and Julia Somerville reveal new figures on the impact of cyber crime.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal extraordinary ways to slash the cost of a weekly shop.
Julia Somerville, Angela Rippon and Gloria Hunniford explore the increasing threat of identity theft.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the customer service of some of Britain's biggest names.
Gloria Hunniford, Angela Rippon and Julia Somerville discover how postal workers are being drafted into the battle against scams.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how scammers have found a way to hijack genuine phone numbers.
Gloria Hunniford, Angela Rippon and Julia Somerville challenge two shoppers to see if haggling can get you a better deal on the high street.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the restaurants breaking new rules on giving out vital allergy advice.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the most effective ways to complain and how to slash the cost of car insurance.
The last programme in a week of live editions of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Art investments are among the topics in the frame.
Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live episodes of the popular consumer series. Gloria relives for the first time her own recent experience of being scammed, investigating how a woman posing as her was able to walk into a bank and get easy access to thousands of pounds. Are the banks doing enough to keep our money safe? Also in this episode is advice on beating cold callers, TV and radio presenter Jeremy Vine reveals his consumer secrets, and there is the latest on some of the biggest stories the programme has featured in the past. Plus, outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.
Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop.
Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. This episode looks at an email hacking scam conning people out of hundreds of thousands of pounds, as one woman explains how she lost the entire value of her new home when fraudsters posing as her solicitor managed to convince her to transfer money into their account. Plus the unexpected holiday visa problem that risks leaving one family grounded, and there are more problems sorted by the experts at the programme's pop-up shop.
Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. The team meet Lord Michael Grade, chair of the new charity fundraising regulator, to see how he plans to tackle the aggressive tactics used by some organisations. And with tens of thousands of holidays ruined by the collapse of one of the industry's biggest names, travel expert Simon Calder has advice on how best to protect yourself when booking a holiday. Plus Breakfast host and Strictly star Naga Munchetty reveals her consumer secrets, and the team explores frustrations at not being able to talk to an actual human being when you have got a complaint.
Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. In the final programme the team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire, and they meet a family who lost everything when their appliance went up in flames. Plus, with an increasing number of goods now sold without any sort of instruction manual, the team meet people driven to distraction by the lack of advice when they have bought something new. Also in this episode is an update on some of the biggest stories the programme has investigated in the past, and more problems are solved by the experts at the pop-up shop.
Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of the popular consumer series, live from Glasgow, with reports and updates on big stories making news, and viewers' questions and problems tackled on the spot. Among today's investigations, the team exposes how one of the world's fastest-growing scams has bagged the people behind it an estimated £25 million in the last year alone - thanks in part to false claims that it is backed by financial guru Martin Lewis. Plus are the latest ways of paying to park your car too clever for their own good? After complaints of mistakes and unfair charges, hi-tech payment systems are put to the test. Debbie McGee reveals her consumer secrets, and there is instant advice from the experts at the Rip Off Britain pop-up shop.
The team unravels an elaborate fraud that uses mobile phones to gain access to bank accounts. As a frustrated homeowner uncovers the reason why her home has suddenly become impossible to sell, could other properties be affected by the same thing? Including an update on some of the stories the team has investigated in the past, and Watchdog presenter Steph McGovern reveals if she is as savvy a consumer off-screen as on.
An unemployed man reveals how responding to an ad for what seemed a dream opportunity led to him being conned out of hundreds of pounds. Plus a test to ascertain which plasters are most likely to stay put the longest. And athlete turned presenter Colin Jackson reveals his spending secrets.
As the fall-out from Monarch's collapse and Ryanair's cancellations continues, how confident can we be that a booked and paid-for flight will definitely take off? Also, why the residents of one part of the UK are furious at having to pay more than the rest of the country to have the same purchases delivered. Vicar Kate Bottley is the latest celebrity to reveal their consumer secrets, there is more on some of the stories the team has investigated in the past and the programme's experts answer questions.
In the last of their special week of live programmes from Glasgow, Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more stories viewers have asked them to investigate, with reports and updates on the consumer stories making news. Among today's stories, why is England the only part of the UK where you still have to pay for prescriptions? And, with sales of home CCTV kits booming, one homeowner reveals how even having the evidence caught on camera didn't help when it came to getting an unexpected drama resolved. Plus the latest on some of the programme's biggest cases and more problems are solved at the Rip Off Britain pop-up shop.
In this episode, the team examine the increase in the number of councils charging to collect garden waste, making millions in the process. Two months after an IT failure brought TSB to its knees, how fraudsters are exploiting the crisis to get their hands on thousands of pounds of customer's cash. And there is instant advice from the experts at the Rip Off Britain pop-up shop.
In this episode, the team asks if it is time we had more choice on who supplies our water, as customers reveal disastrous experiences with the suppliers they are currently stuck with. Also, Esther Rantzen is in the studio railing against sky-high charges for calls to directory enquiries. Plus, the company whose boiler cover has prompted more complaints than any other - with viewers finding so many exclusions in the policy, it is hard to know what's actually covered.
In this episode, passengers with disabilities share their experiences of being left stranded on trains or at stations. With big changes on the cards for the ways many trains are run, could things be about to get worse? Another small energy provider is in trouble for shocking billing mistakes and bad customer service. The team ask if you are better going for a smaller gas and electricity firm with cheaper prices or sticking with the security of one of the big six? And the programme's experts answer more viewers' problems live in the studio.
In this episode, the team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be. With a spate of house fires caused by everyday products and appliances, they ask why so many items have suddenly become so dangerous. Plus the common pitfalls that could catch you out when buying insurance, how answering a question the wrong way can leave you completely unprotected, and more consumer problems are solved live in the Rip Off Britain pop-up shop.
In this episode, undercover footage captures the tactics of a company deliberately targeting old or vulnerable people to persuade them to hand over thousands of pounds they do not need to spend. The team also reveal why the bold measures being proposed to protect bank customers from fraud might not do anything to stop skilled scammers stealing your savings - or help you get your money back. Plus the latest on some of the programme's biggest cases, and travel expert Simon Calder is answering viewers' holiday problems live.
A woman known to millions of TV viewers reveals how she and her family have lost tens of thousands of pounds to an investment opportunity now being investigated for fraud. As she shares the extraordinary phone call that exposed the truth, there's advice on a simple way to avoid losing out the same way. Plus, with residents across the country furious about the confusing and inconsistent charges for parking near their own home, how some drivers are going to extreme measures to make sure the space outside their house isn't nabbed by anyone else.
The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters, and her bank are seemingly unable to stop it. And why at last there could be light at the end of the tunnel for beleaguered rail users. Plus the latest on some of the stories the team has investigated in the past.
A family's heartbreaking battle to regain control of the precious images of a lost loved one raises a big question millions of people haven't stopped to think about - who owns the digital images now increasingly stored online? Plus why where someone lives can play such a big part in the cost of fuel prices.
In this edition, they expose how scammers have been able to get their hands on the savings that viewers had been counting on for retirement. Has the relaxation of the rules on pensions made things easier for fraudsters? Plus why ongoing problems with a heating system commonly used in affordable housing have left some families fearing they will not be able to afford to keep warm this winter. Including updates on stories the team has investigated in the past.
In this edition, will the much-hyped new laws to crack down on cold calling really make as much difference as has been claimed? And as another small airline goes bust there is advice for consumers on what to do to avoid losing out financially. Plus the latest on some of the programme's biggest cases, and more problems are solved at the Rip Off Britain pop-up shop.
The team launches a live week of the consumer strand with a report on how fraudsters can take remote control of computers to raid people's bank accounts.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the spiralling cost of lifetime pet insurance cover and a training academy that ripped off budding plumbers.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate a report on the fraudsters copying the websites of real companies to steal consumers' cash.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who do not want to manage their accounts online.
Angela Rippon, Gloria Hunniford and Julia Somerville return with a ive week of the consumer series, reporting on people who have lost tens of thousands of pounds in dormant accounts that banks say are untraceable.
The mystery mobile phone charges that have left many viewers out of pocket. Plus, the shocking story of a professional dog walker caught on camera mistreating a dog.
A report on how where you live impacts on what you can recycle, and the extraordinary story of a woman unable to get her stolen car back.
A look at the spiralling cost of buy-now, pay-later finance deals, and a report on who is at fault when contaminated fuel from a petrol station causes damage to a car.
With serious failings recently exposed at one of the organisations meant to protect people from fraud, Julia Somerville, Angela Rippon and Gloria Hunniford ask where people should turn if they fall prey to such conmen. Plus, the cost of watching television in hospital, and whether excessive profiteering is going on.
Gloria Hunniford, Angela Rippon and Julia Somerville take on the issues driving you to distraction. Today, pet microchipping - it’s supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken? Also, the latest on the scandal of the insurance industry’s car database that’s giving some second-hand vehicles the all-clear when they are actually insurance write-offs, and there’s consumer advice live in the studio from our team of experts.
Angela Rippon, Julia Somerville and Gloria Hunniford expose the scammers using one of the biggest names in retail to convince hundreds of victims to hand over thousands of pounds in good faith. Also, with some of the biggest names in high street pharmacy ending free prescription deliveries, how some vulnerable and elderly people say it’s left them losing out. And travel expert Simon Calder is live in the studio with more advice for viewers.
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home. Also, after their phone numbers were stolen by scammers and used to steal thousands of pounds, how some people have been left asking whether their mobile networks take fraud seriously enough. And live in the studio, our team of experts have more advice for viewers and visitors to our advice clinic
Gloria Hunniford, Julia Somerville and Angela Rippon take on one of your biggest bugbears: patchy mobile phone coverage. Successive governments have promised to make it a thing of the past, so why is it still plaguing us? Also, the shocking story of the home owners stuck with mortgages they can barely afford. Why new rules designed to help free them might still leave them trapped. And live in the studio, our team of experts have more advice for viewers and visitors to our advice clinic.
Angela Rippon, Gloria Hunniford and Julia Somerville look at whether some of the biggest names in the business are making it too easy for scammers to break into our online accounts and spend hundreds on products and services, leaving us to pick up the bill. Also, why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end, and why so many of you are telling us you regret the day you went to an ombudsman - the team reveal big flaws in the system that’s supposed to be your last line of defence. Plus there are updates on some of the biggest stories from the series in the last year, and our team of consumer experts are back answer more viewer questions.
Gloria Hunniford, Angela Rippon and Julia Somerville are back with a brand new series of Rip Off Britain, live in the studio. All this week, it's the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic. From the criminals targeting those waiting for vaccines, to how you can best keep yourself safe, the team tell you everything you need to know to stop you from falling into the same traps. Also, consumer and medical experts provide answers to all your Covid-19 concerns.
Back in the studio, Angela Rippon, Julia Somerville and Gloria Hunniford continue their special week of live Rip Off Britain programmes, this time looking at the issues affecting you in lockdown. Today, it's deliveries, and how some of you say you're struggling with service from some of the biggest names in the business. Also, how one woman lost 100,000 pounds and her dream home when her email was hacked as part of a scam that's been booming in the pandemic. Are the banks doing enough to protect their customers from this type of crime? If lockdown life is getting you down, then the team is on hand to provide the reassurance you need.
Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.
Angela, Julia and Gloria look at the concerts cancelled by covid – why can't some of you get the refund you want? And problems with one of the country's most well known investment groups.
In the last of this special week of live Rip Off Britain programmes, Angela Rippon, Gloria Hunniford and Julia Somerville are drilling down into more of the topics affecting you in lockdown. Today, they investigate the struggles you've been having with some of the biggest names in home delivery. And, with pandemic restrictions leading to a boom in cycling, they take a look at the problems some of you have been having trying to get hold of a bike. Plus, more advice from the top team of experts tacking everything from money worries, to medical concerns.
Gloria Hunniford, Angela Rippon and Julia Somerville kicking off the week by investigating the latest scams doing the rounds and tackling issues that have been filling up the email inbox. As lockdown rules are relaxed even further, the team looks at how to make sure you’re getting a good deal when you’re out and about. And with talk of foreign travel on the horizon, what does the summer hold for our holidays?
Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.
The team continues to tackle big consumer bugbears. Plus advice from some of the country's leading experts on everything from money worries to holiday conundrums.
In this penultimate day of the series, there's free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.
Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you've been telling us have been driving you up the wall.
Gloria Hunniford, Julia Somerville and Angela Rippon hear from people who say they have been let down by some of the biggest names in business. Including one woman plunged into a battlewith one of the world’s tech giants as she tries to win back access to her late husband’s photos and videos. And the children’s clothes shop owner who was charged thousands of pounds and had her accounts frozen after falling foul of one of the world’s biggest finance companies. Plus plenty of problems solved and free tips from experts at our virtual advice clinic.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the stories that matter to you. Including the shocking story of a mum whose two-year-old daughter was left fighting forher life after accidentally swallowing a toy bought online. Also, the new regulations being introduced to help us repair our old tech so we are not forced to throw it all away. We see how some companies are making a better job of it than othersand ask whether the scheme will work. Plus plenty of top-notch tips are handed out at our virtual advice clinic.
This episode features the residents of one estate who fear they might be charged to access their homes after being told the land in front of their houses is up for sale. And how delays at the nation’s driving licence agency could be threatening some drivers’ livelihoods. Plus there is another bumper crop of problems being solved on the spot at our new virtual advice clinic.
Gloria Hunniford, Julia Somerville and Angela Rippon meet the people who say they have been forking out thousands for subscription services that they did not realise they had signed up to. Plus the small businesses who say they are fighting for survival after a precious source of revenue has been taken away from them. Also there is free advice and refunds a plenty in our virtual advice clinic.
The team visit a housing estate in Stoke that is gradually sinking into the ground, with residents fearing they will be left to clear up the mess. And the people feeling pushed out by the march of technology - how they are determined not to get left behind. Plus, more unmissable tips and free advice in our virtual advice clinic.
As the current energy price crisis bites there's advice on how you can save money on your fuel bills, from some of the country's top personal finance experts live in the studio.
Online reviews that can't be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.
The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.
Communities say they've been left without a working phoneline after an upgrade let them down. It's part of a big scheme that will affect all landlines – so tune in to see how you might be affected.
Are you owed a tax rebate? If you're not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.
Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.
Angela, Julia and Gloria find out why millions of parents aren't getting the financial support for childcare they're entitled to, and there's advice about travel insurance.
Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.
Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.
The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.
Angela Rippon, Gloria Hunniford and Julia Somerville return for a week of live specials. The team meets a woman who was over-billed more than £6,000 by her energy supplier.
Rip Off Britain’s week of live Cost of Living specials continues with unmissable advice on how to ease the burden of loan and mortgage payments.
The team asks whether some staggering price increases could be down to more than just inflation and has advice for anyone unhappy with a company raising prices during a contract.
The team meets some of the people facing debt collection threats for energy bills they paid long ago to a company that no longer even exists.
The team explores the surge in fraudsters recruiting people to earn extra cash working from home – but ultimately stealing their money.