Episodes 1, 2 & 3 combined for DVD edition. ep01: FAMILY MATTERS, Louisa's only brother, ne'er do well Arthur, returns to London after a decade. Her mother pressures Louisa into offering him a job at the Bentinck, running the risk of alienating the rest of her staff. ep02: POOR CATULLUS. When two high spirited Oxford students play a prank on Louisa, she goes along with the fun and finds a Professor of Classics pitching the woo to her. Meanwhile, Lord and Lady Haslemere come down from Yorkshire to shop for their London home. ep03: A LESSON IN MANNERS. Louisa takes a callow chauffeur in tow and tries to turn him into a 'proper gentleman,' when his kind, elderly and wealthy employer dies suddenly and leaves him the bulk of her estate.