In social housing people have little say in who their neighbours are, so when tenants don't get along, it can mean war. 42-year-old Anne is in an on-going feud with upstairs neighbour, 69-year-old Jimmy. She is driven crazy by his late night partying, but he is furious about the fact she uses the communal hallway as a parking space for her mobility scooter. Stuck in the middle is housing officer David Wright. He has only been with the housing association for eight weeks, but already knows the case well and the tit-for-tat goings on mean it will not be easy for him to find a resolution. Meanwhile, 24-year-old Vicky has been living in a caravan for the last five years. But with a young son now sharing her bed, and with no running water and few amenities, she has turned to her local housing association to find somewhere more permanent to live. But with forty times more applications than properties available in her area, finding a new home will not be easy. Elsewhere, owner-occupiers Stephen and Elaine and their two young children are having problems with their social housing next-door neighbour's drinking, swearing and parties.