For three months, the elderly and vulnerable residents of the Newmarch House aged care facility have effectively been locked in as coronavirus raged through their home. As the disaster unfolded, Four Corners captured the experiences of several families with loved ones effectively trapped inside. The program investigates key decisions taken by the facility and the state and federal health departments about the care of residents and the treatment of those that fell ill. Health authorities have now announced they believe the crisis has passed. But for these families, the time has come for answers.