Dom Littlewood goes behind in the scenes at Amazon, the world's biggest retailer, which has 310 million active users, processes 35 orders per second and in the UK accounts for £4 out of every £1,000 spent in retail. To see how the company does it, Dom follows the journey of one item from warehouse to front door.
Dom Littlewood finds out just how much work goes into takeaway deliveries as he follows the journey of the nation’s favourite Indian dish, a chicken tikka masala. Joining the staff at the award-winning Lime Pickle takeaway in Birmingham, he turns his hand to making naan breads for a care home and gets on his bike to deliver takeaways within 45 minutes, as guaranteed by the restaurant.
Dom Littlewood investigates the supply chain of major supermarket, following a box of frozen pasties from the pie factory to a customer who has ordered them for her tea. Along the way, he has to get to grips with groceries, finding that there’s no substitute for good timing as he races against the clock to pick and deliver the shopping.
Dom Littlewood gets his hands on millions of pounds as he secures special access to the Bank of England vaults! He has to deal with top-level security as he follows the delivery journey of banknotes all the way from the printing press to customers at a post office in Birmingham.
Dom Littlewood comes up against production line jams, ungodly hours and the wrong end of a cow as he follows the delivery journey of milk. He tries his hand at herding cows and sorting bottles onto a production line, and struggles to keep up with one of the fastest milkmen in the west. Dom also finds out how to make butter, and we meet probably the oldest milkman in the UK.
Dom Littlewood follows the delivery of an iconic British motor from the factory to the forecourt. From a drive round the factory test track to a hair-raising trip to the top of a double-decker transporter, Dom needs to deliver a brand new car to a customer in Bristol on time and in perfect condition.
Today it’s all about the blooms, as Dom Littlewood finds out how flowers make it from the greenhouse to your house. From getting his hands dirty with seedlings and learning how to harvest cut flowers to going out on the road with Abel and Cole delivery drivers, Dom follows the journey of one bouquet all the way to a very special customer.
Dom Littlewood follows the delivery journey of a pint of the most precious liquid in the world, blood. After witnessing the donation, he joins workers at the Welsh Blood Service who are on a 24-hour deadline to get blood tested and processed, ready for delivery to hospitals across south Wales, where it will save lives.
Dom Littlewood joins the workforce at online electronics retailer AO to find out how white goods get all the way from the manufacturers to our kitchens. Following the delivery journey of a cooker, Dom discovers double-decker lorries and hears how installers have to deal with all sorts of challenges from removing door frames to four-foot snakes.
Dom Littlewood meets the heroes of lockdown as he sends a greetings card to a very special person. He follows the card from design and printing at Thortful through the complex Royal Mail postal system, working through the night to help deliver the post to someone who has raised thousands for the NHS.