At age 24, Morna still dresses like a slouchy college student. She works for a major cosmetics company in Manhattan's classy Rockefeller Center — but in billowing skirts, worn-out sandals and an actual headband. After being filmed secretly for weeks while her friends have conspired with host Jillian Hamilton, Morna gets the shock of her life when fashion stylists Wayne Scot Lukas and Stacy London ambush her during lunch with her friends. Wayne and Stacy show her the secret footage before weeding out her closet's catastrophes. But Morna doesn't give in easily. The stylists have a fight on their hands. Then it's on for a hair and makeup overhaul with hair stylist Nick Arrojo and makeup artist Carmindy Bowyer. Will Rockefeller Center ever see the glamorous, elegant Morna that Wayne and Stacy envision?