Live from Salford, Matt Allwright, Steph McGovern and Nikki Fox call to account more big-name companies letting viewers down, exposing how one of Britain’s biggest businesses is sending debt collectors after people who’ve never even been its customers. Also, secret filming captures three familiar high street names repeatedly breaking their own rules, Prue Leith investigates the extent of food waste at some of the country’s most familiar food chains, and, in Rogue Traders, a used car dealer is caught on camera selling an unroadworthy vehicle – and isn’t too happy when Matt arrives to challenge him on it.