It's tears and tantrums as Westbrook B&B in Somerset takes on Mill Stream House in Christchurch and The Metro in Newquay. Westbrook is a Victorian farmhouse in Somerset owned by partners Keith and David. Upon arrival, Heather of Mill Stream House and her friend Margaret soon find plenty to criticise, writing a list of all of their complaints. An excursion to the Somerset Cider Brandy Company is a good icebreaker and the group are impressed by the hosts' hospitality, but a disappointing breakfast, and lack of TV and wi-fi in the bedrooms, put Keith and David's chances of winning in doubt. At Heather's Mill Stream House her fellow B&B owners are expecting perfection. But Keith and David immediately find a problem with their ground-floor bedroom, which is overlooked by passers by. And despite a dinner at the most expensive restaurant in Christchurch, things take a wrong turn at breakfast. Last to host is Sam Cobley and his modern B&B, The Metro. Keith and David like their IKEA-styled room, but Heather feels her room lacks quality and luxury, and isn't impressed by the continental buffet breakfast.