A B&B in the middle of the Norfolk Broads goes head-to-head with one in Holland Park, west London, and an animal-friendly B&B in Somerset. The first visit is to the Heronby, a £75-a-night thatched property in Norfolk, where the guests are wowed by the modern facilities that ex-DJ Lester and his young wife Katie offer. However, etiquette expert Jean from Holland Park soon makes her mark by freely criticising the bedroom furniture and table settings at breakfast. As queen of her castle, Jean relishes the chance to show off her four-star rated B&B in Holland Park where guests pay up to £80 a night. But her guests are less than impressed with the dusty rooms and overall lack of facilities, and Jean's stoic façade soon cracks when faced with the negative feedback. With tensions running high, Rod and Cathy hope their animal-friendly B&B - the £60-a-night Exmoor Owl and Hawk Centre - will restore group morale and win them the top prize. But could the dog-scented carpets prove a turn off for the others? Once again, tears are shed as the feedback is given, the payments are counted and the winner is announced.