Theresa makes it look easy, but there are many personal challenges that come hand-in-hand with her extraordinary gift. Attempting to keep her emotions at bay during the toughest of readings, Theresa shares unseen footage channeling a departed son who suffered from addiction. A young woman who lost her husband in a tragic accident revisits her emotional sit-down with a grieving Theresa, and how it has impacted her life ever since. Even in the most ordinary moments, from surprise spirits showing up at her granddaughter's ballet class to a behind-the-scenes reading of a crewmember, Theresa confirms that your loved ones continue to be involved in our lives long after they've left the physical world.