Matt Allwright journeys to Liverpool to meet a desperate tenant whose family is being threatened with eviction. With the landlord chasing them for unpaid rent, it becomes a race against time to stop them ending up on the street. In London, housing officer Grace is fighting to rehouse a desperate couple from their third-floor flat, while in Suffolk, Andrew Weavers finds himself battling to keep the peace when a neighbour dispute threatens to get out of control. In Newcastle, Matt discovers a tenant has left a unique calling card after being evicted.