After a year and a half of closures, one of Northern Ireland’s top hotel chains is reopening. After losing over £16 million in 2021, they face a massive challenge.
The team continue their efforts to win back business. Eugene, aka ‘Mr Weddings’, is busier than ever with a boom in weddings. Today there is a damaged wedding cake to rescue.
There's a sense of optimism in the air at Northern Ireland's biggest family hotel group. Bold new ventures designed to claw back the £16 million losses suffered during the pandemic are beginning to pay off, but there's a long way to go. At the Slieve Donard, the most important wedding of the season puts head chef Hazel under pressure to deliver a sophisticated gourmet menu for the boss's son. The Europa Hotel turns 50 and is getting a £70,000 facelift and exhibition. It's a chance to celebrate the hotel's unique history and the staff who worked through some of the darkest days of the Troubles, when the hotel was bombed 33 times. Head chef Kyle creates a bespoke, whisky-infused menu for an ambitious dining event, and in the Culloden, weddings are a summer staple, but some rowdy guests are causing staff a major headache - and general manager Lisa makes a shock announcement.
The Grand Central is on high alert as a hotel inspector could arrive at any minute, unannounced and incognito, and the staff cannot let standards slip for a moment. In a rare trip out of the kitchen, head chef Damian and group boss Howard head into the country to meet the farmers supplying local produce for the hotels. The Culloden has a new General Manager who is determined to restore the hotel's reputation
New General Manager Andy is thrilled to see that Chelsea FC are booked into his hotel to compete in a European final, but the team rider lists dozens of foodstuffs the hotel doesn't stock, so it's a race against time for his right-hand man Sam to get hold of them all before the team arrive. Chef Kyle is on edge as his cost-saving approach means he faces running out of food during a major event