Steve's impending thirtieth birthday has him feeling disenchanted with his complete lack of any career progression so when Sebastian spots an advert for two flight attendents to switch to long haul flights they apply. Before they can do so they have to get a reference from Shona who, having encountered her convict father on board a flight, is having troubles of her own. Will Steve and Sebastian be able to impress the ""inspector incognito"" aboard the flight or will Sebastian's caustic remarks and bad attitude let the pair down?
After a poor inspection the Air Scotia employees are ordered to attend a weekend of training at a Scottish country retreat. Steve is going there looking for love, Sebastian wants to spend the weekend in a drunken revelry but the instructor Gretchen is harsh and threatens to fail them which would result in them losing their jobs. Whilst Steve's romantic fortunes hang in the wind Sebastian has hatched a plan to get a pass but how will the arrival of Gretchen's ex-lover change things and is Steve to be happy?
Sebastian returns from a holiday to Florida to discover Steve swooning over another apparent whirlwind romance but, in his eagerness to uncover the sordid details forgets to order the breakfasts for the flight that morning. Who is the mystery woman that Steve is going to propose to, what did the Captain see, and just how will Sebastian cover up the lack of in-flight meals?
Shona beats Sebastian to be the new "Face of Air Scotia" for the promotional video being filmed on board. The lecherous film director chases Shona, Steve wants his clackers back from the armed terrorist who takes the passengers hostage whilst Sebastian does all he can to sabotage Shona's video apperance. P.S. IT SHOULD'VE BEEN ME!!!