In the last of the current series of investigations, Gloria Hunniford, Julia Somerville and Angela Rippon try to solve your consumer problems. Today, they look at people who have lost out while trying to do the best for their families, including a man who was made homeless when his insurance company wouldn’t pay out for flood damage because, it claimed, he had underinsured his home. How you can make sure the same doesn’t happen to you. And how duff information on your credit score can leave lives ruined. Plus, it was meant to make you safer, but are some companies using new data protection rules as an excuse to keep vital information from you?