Angela Rippon, Gloria Hunniford and Julia Somerville return with a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past. In this programme the team reveal how scammers have found a way to hijack genuine phone numbers to make it look as if their calls are coming from someone you know and trust, meeting a woman who lost thousands of pounds as a result. Plus, a man who has spent years trying to make sense of his energy bills, after receiving as many as ten in a single day, and a shocking development in a case featured in the most recent series: how could a couple have been left living on top of a mineshaft now confirmed as dangerous? Meanwhile outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop, and singer Daniel O'Donnell reveals his consumer secrets.