The team investigate the spiralling costs of energy and heating and share advice on how to bring your bills down without switching supplier. Plus the latest on a big story the team has investigated before: could a vital piece of paper be the key to why so many households have been driven to breaking point by the costs of a heating system that's sent their bills sky-high? Also featuring a couple locked in a power struggle with their energy supplier after receiving huge bills for times when there was no-one at home, and a hi-tech heating solution leaving people hot under the collar.