In episode one Francis is hired by a local resident to tackle a gang on motorbikes who have been riding dangerously in public areas and he arranges a meeting with the local MP Jenny Chapman to discuss the problem. Elsewhere, Francis is interviewing for a new apprentice to help grow the business. He likes to mentor former offenders and appoints a young man called Pembow to the role. Pembow will assist Francis on jobs where a security licence isn’t required, and joins him on a night time burglar hunt.
Pembow is thrown in at the deep end with his first sales pitch to a potential client.
Francis searches for Sparta's employee of the year. He is armed with some tricks up his sleeve to find out who is really pulling their weight and all is revealed at the staff Christmas party.