Patrick "Pat" Clifton, also known as "Postman Pat" , is a friendly postman who has been delivering letters in the village of Greendale in the north of England for years. He wants to take his wife, Sara, on a late honeymoon to Italy. He plans to afford it through a bonus from his employer, the Special Delivery Service (SDS), but their new boss, Edwin Carbunkle, has cancelled all bonuses. He plans to make SDS more efficient by replacing its human workers with robots, thinking that being friendly is a waste of time.