Norm Henderson is an ex-hockey player who was banned from hockey for life for gambling and tax evasion. Now he must do 5 years of community service as a social worker or go to prison. His client today is a prostitute who works at a massage parlor. He tries to get her into a group home but she refuses to go so he forces into one. She files a report stating that he paid her 50 bucks to lie to his boss about having gotten a new job but it gets intercepted by Laurie and his boss doesn't find out about it. Also Norm gets a dog.
Norm meets a woman in a bar while trying to help a pathologically shy guy. He starts dating her but finds out she's one of Laurie's clients. Dating a client can get you fired so she stops her sessions. Laurie warns Norm that this is still a bad idea but he doesn't listen until it's too late. Danny has to help a client who has a phobia about water.
Laurie gets a new boyfriend but can't seem to fall asleep with him so she gets Norm to put her to sleep. Larry gets a girlfriend but finds out that she works for a toupee company she's just using him because he got a new toupee. Norm likes a girl who's in love with his fiery temper he used to have during his hockey years.
Mr. Curtis leaves when he tries to kill Norm. Laurie thinks she's the new boss but the job is appointed to someone else. Norm loves Mr. Denby, the new boss, because he doesn't want Norm to do anything. Laurie on the other hand hates him. That is until he gives the job of co-supervisor. She hates the job when she learns she has to fire a co-worker, so she quits. Norm and Danny try to get her job back by getting Mr. Denby fired for racial slurs. Mr. Denby however never said anything wrong but Norm tells him that he's a Gypsy(which is a lie) and was offended when Mr. Denby said that he had gotten gypped. The trick worked and Laurie got her job back.
Norm tells Mr. Denby's son that he should follow his dreams but Mr. Denby wants his son to go to military school. Norm thinks that if he Jason prepares a meal for his father (Mr. Denby) he'll see that his son a real talent. After eating the meal Jason tells Norm that the secret ingredient is marijuana. Norm and Mr. Denby are stoned and Norm has to face his probation officer.
Norm crashes Jenny's wedding because he doesn't want her to marry Fitz. He tells her he wants to marry her but he wants to wait until her mother dies. Her mother drugged Norm and locked him in a closet so he couldn't ruin the wedding but Norm kicked a hole through the door to free himself. Jenny told Fitz she didn't love him and she went back to Norm.
Norm has an after school study group and he takes them trick-or-treating but the rich won't give them candy so he goes to a Halloween party dressed up as a fireman to impress Shelley but it doesn't work because the fire department shows up after Mr. Denby, dressed up as Gene Simmons, accidentally sets fire to one of the bathroom stalls. Laurie is looking for a man but winds up getting hit on by a woman. Danny starts to date a new woman and he dresses her up to look like Taylor.
When Mr. Denby can't get Norm fired for invading his privacy he quits and Laurie is put in charge but she can't handle the work load so Norm gets Mr. Denby fired from his other job so he can come back to work. Danny tells Shelley he has feelings for her and wants to know if she has feelings for him and she responds by holding his hands.
Norm MacDonald is one of those rare performers who has a great natural comic gift. He can just stand there with that silly look on his face and crack me up. His Burt Reynolds impression is hysterical, as are several other of his celebrity characterizations. But it's a puzzler as to why he can't do sustained comic work. He was often hilarious on Saturday Night Live in skit work, but his sitcom "Norm" was flaccid and suffered from the presence of tedious and boring side players. This new half-hour Comedy Central presentation is similarly lazy and loose. It feels as if it might have been written over a weekend and never rehearsed before shooting. The only flickering bright spots were the Andy Rooney bit and the skit with the guy who wanted a threesome for his birthday. But even they were weirdly paced and ended up being sort of one-trick ponies. Norm, we love you. Get some discipline and get to work.