To combat shoplifting on the high street, the Sunderland neighbourhood team joins forces with shopkeepers and security staff to share intelligence. Armed with intel on the worst offenders, neighbourhood officers Steve and Gill hit the shops, taking their cues from security staff watching over them on CCTV. When a woman is spotted stealing from a department store, the neighbourhood cops swoop in and make an arrest. In Newcastle, neighbourhood cops Neil and Hayley are called to an alarming road collision at rush hour. One driver accuses another of a dangerous overtaking manoeuvre and abusive behaviour. Will the team be able to get to the bottom of what has happened? And neighbourhood officers in Gateshead arrest a man caught on CCTV stealing from a pharmacy.