Meet Kim Scott—the thought leader on a mission to rid the world of bad bosses—and learn how she developed the Radical Candor® framework. She’ll provide an overview of what you’ll accomplish during her session and share how you can start putting Radical Candor into practice right away.
Kim explains what the Radical Candor method is and why it’s valuable in any relationship—at work and at home. The first step in your journey is understanding where you are. Complete the self-assessment from Kim to get started. (You’ll find one at the top of each section.) And don’t miss the PDF of the Radical Candor framework, which you can download and refer to throughout the class.
In a demonstration with Lele and Roberto, Kim shows you how to use the four quadrants and two axes of Radical Candor to analyze feedback.
Listen to Kim’s real-life accounts on the value of candid criticism and why it’s your job to give radically candid feedback. Discover how “protective hesitation” can hold you back.
Kim shares stories of Radical Candor in action and provides a checklist you can use to understand and embrace the Radical Candor method.
Kim takes a question from a MasterClass member. Consider how you might respond—then get Kim’s suggested approach through the Radical Candor framework.
Learn why asking for feedback is critical to your success. Then customize Kim’s favorite go-to question to your own voice—and use it to start inviting honest, open-ended, and transformational feedback from others.
Kim walks you through her tips for receiving feedback effectively, starting with the way you hear it.
Learn techniques for rewarding the candor you receive and dive into Kim’s illustrations of how those techniques work in different situations.
Observe instances of solicited feedback—and remember to apply what you’ve learned about asking for feedback.
Think about how you’d answer this question from a fellow MasterClass member. Get Kim’s take and see how it lines up with all you’ve learned about the Radical Candor method.
Now that you’ve learned Kim’s strategies for receiving feedback, it’s time to learn how to give praise! Using an image guide, learn how Kim uses two critical acronyms—HIP and CORN—to give praise effectively.
Using role-play, Kim demonstrates two paths for giving praise: one that is ideal and another that needs improvement. She also shares a checklist you can use for giving effective praise.
Kim shares a question from a fellow member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor can help.
Giving criticism doesn’t have to hurt—but bottling it up can. Kim breaks down the long-term effects of avoiding criticism and shares methods for improving criticism. Learn how to apply HIP and CORN to make your criticism valuable and transformational.
Kim discusses the differences between criticism, correction, and debate while demonstrating their distinctions with personal examples.
Kim walks you through two scenarios in which criticism is delivered—including one that could use improvement—and asks for your suggestions. Then it’s your turn! Use Kim’s checklist in the Guides to help you offer effective criticism. Don’t forget to submit a reflection on how your process of giving criticism went.
Kim shares another question from a MasterClass member. Take a moment to consider it and then hear her perspective to view the situation through a radically candid lens.
Learn why feedback is measured at the listener’s ear—and how you can build a process of constant improvement, including identifying and weeding out bias.
Kim teaches you what to do in a feedback situation when the receiver becomes sad.
Kim teaches you what to do in a feedback situation when the receiver gets angry.
Kim teaches you what to do in a feedback situation when the receiver isn’t listening.
More often than you might guess, you’ll find yourself in all four quadrants of Radical Candor in a single conversation. Discover how it can happen, and how to navigate such a situation in a real-life scenario. Then check out the linked Guide before you write your own evaluation of feedback you’ve given in the past and how it was received. Make a note of what you’d do differently now that you have an understanding of the Radical Candor framework.
Kim shares a question from another MasterClass member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor could help.
Learn what steps you need to take—in addition to effectively giving and receiving feedback—to create a candid culture.
Kim teaches you how to cultivate a culture that prioritizes growth and inhibits backstabbing.
Kim explains what “speak truth to power” meetings are and teaches a step-by-step process for gathering and delivering feedback for managers.
Learn about the importance of storytelling and explore how it can help you create a shared vocabulary and manage expectations.
Kim shares another question from the class. Take a moment to consider it and then hear her perspective.
Using concrete examples, Kim shows you how to identify bias, prejudice, and bullying disguised as feedback. To learn more about them—and how they’re different from feedback—check out the article in the Guide.
Take a moment to celebrate how far you’ve come! Take note as Kim shares her final thoughts on the power of practicing Radical Candor, and fill out a self-assessment to gauge your progress.
In her final advice column, Kim answers another question. She offers guidance to her former self, emphasizing the importance of using Radical Candor and teaching it to others.