5 Oct 70: James Cross , British diplomat, is kidnapped in Montreal. 8 Jan 71: Sir Geoffrey Jackson is kidnapped in Uruguay and imprisoned for eight-and-a-half months. The conventional forces of law and order face an agonising dilemma when confronted by the urban guerrilla. Jeanne La Chard talks to James Cross and Sir Geoffrey Jackson. The programme includes rare film of srR GEOFFREY in his prison cell with a Tupamaro member explaining the reasons for his imprisonment. And the New York police, in the holt-seat over so many hostage situations, are shown in training as negotiators. But it is the question of whether to ' deal with terrorists on which world opinion is most divided, and it is in Germany, recently, that the dilemma has been most clearly speit out