This new series follows a week in the life of the Celtic Manor Resort, the largest five-star hotel in Wales. Seven days of ups and downs as the hardworking staff cook, clean and cater for their guests. In this episode, it's bad news for the hotel's annual polo event, ex-EastEnders star Dean Gaffney checks in for some pampering and can chef Stewart Spicer impress the senior management team with his unusual centrepiece?