The removal of a child from an abusive or neglectful parent is one of the most drastic actions a government undertakes; and yet it does so with little or no public scrutiny. In 2001, the state of Maine gave FRONTLINE unprecedented access to observe the daily lives of its child protection caseworkers, with whom the decision to remove children begins. In a companion presentation to Failure to Protect: The Taking of Logan Marr, FRONTLINE cameras follow a small set of caseworkers in one office as they interact with families and each other, dealing with the excruciating dilemmas and heartbreaking choices that confront them every day. Failure to Protect: The Caseworker Files is both moving and probing, asking such questions as when should a child be removed? How much damage do we do to children in the name of helping them? And when should parents lose the right to raise their own child? Following the documentary, FRONTLINE will air a one-hour town meeting on child welfare policy.