The contestants meet one last time to discover how much they have been paid by their fellow hoteliers and to air their grievances. Kirstie and Joe from Cedarwood Holidays want to know why not all of their guests would return to their place, before Craig and Rachel ask why not a single B&Ber would choose to stay at theirs again. Jo from The Olde Malthouse is keen to mop up his cleanliness complaints, while Hannah and Lee from The Britannia Inn have a gripe with Jo in particular. They then learn the identity of the winner