For the third visit of the week the group head to Stade Court Hotel in Hythe in Kent, where the owners, Sandeep and Vaishalee Chawla, have a hosting policy of treating their guests like a god. But some guests have cleanliness concerns, with Holly and Adam having to call in the management. At dinner, Sandeep and Vaishalee reveal that they have self-certified themselves as having a five-star service, which is questioned by Brenda and Belinda. In the morning, Sam and Mandy are blown away by the buffet, but the breakfast doesn't live up to some guests' expectations, and they serve up feedback that the hosts can't stomach.