This brand new competition kicks off in Runswick Bay, Yorkshire and The Cliffemount Hotel, with general manager Garry Healey and housekeeper Zara Doherty. On arrival, guests Lana and Alistair are wowed by the views, but Belgian sisters Daniele and Chantal feel the décor doesn't reflect their surroundings. A trip to the beach fossil hunting helps the B&Bers to bond, and at dinner Garry entertains the table with a taste of his past, giving his guests a sight to remember. Come morning, the cracks begin to appear as couple Claire and Adam reveal that their breakfast lacks any flavour and feedback that leaves Garry and Zara wanting answers.