The first visit is to Falmouth in Cornwall, where Gaye Woods, owner of Meudon Hotel, hopes her family-run hotel will win the day. On arrival, Tim and Mikey from The Royal Oak in Malborough, Devon, find the twin beds too close for comfort. During an afternoon shucking oysters, couple Joan and Geoff from The Compton Swan in Newbury have a close eye on the competition. When Gaye explains at dinner why her room rates are so high some of the group are left unconvinced but it's at breakfast when Sue and Chris from Angel Guest House in Tiverton reveals a picky streak. But it's at feedback when Gaye has to face up to some home truths and is left wanting answers.