The third visit is to Great Glen in Leicestershire and The Pug and Greyhound, where Nicola Ellershaw, and her colleague Mackenzie Griffey hope their super-stylish accommodation will dazzle. On arrival, tech-head Gary has IT troubles and Tracy and Wayne find the rooms to be more like prison cells. As former air hostess Nicola tries to teach the group an in-flight safety briefing, the tensions from the previous visit are simmering. Breakfast is not plain sailing as cold sauce has Gary complaining, but it's at feedback when Jon and Chelli's comments leave Nicola and Mackenzie wanting answers.