The second visit is to The Thomas Paine Hotel in Thetford, where hotelier of 30 years Gez Chetal aims high with his elegant brand of service. During room tours, Sarah and Chris find a saucy book in the bedside draw that is deemed totally inappropriate, and competitive spirits are unleashed during a Home Guard training exercise. At dinner, divisions continue, but it is his feedback that leaves Gez thinking not all the competitors are playing fair.