B&B newbies Rachel and Dan Lonergan want to offer a luxury, boutique experience for their guests at the Brighton Inn. After getting negative feedback on the last visit, Malcolm and Fiona Piers-Taylor go on the offensive and give their room a thorough going-over. The guests clown around in the afternoon as they learn the art of building a human pyramid, with nobody surprised when Barbara Yellow ends up on top. At breakfast, the meaty topic of veggie alternatives crops up when there is no meat substitute option for Malcolm and Fiona. At feedback time, the hosts are shocked by some negative comments and think some couples are game-playing.