Things get underway in Cheltenham, where Nick Purchase runs the One4 Boutique Hotel. His four-star gold rooms may impress but nothing can prepare the guests for the décor at Dave Golding and Gloria Barnett's Windy Bottom B&B in Maidstone. Tensions mount, as the stay is not a breeze for everyone. When the guests head to Bolton to stay at The Jolly Carter with Phil and Angie Sutcliffe, it's Angie's hosting style that leaves some far from jolly. The final B&B is The Alexandra Hotel in Llandudno, run by minister John Humberstone. It may be a work in progress, but John's rooms leave the guests wanting more.