When Helen Tudor-Fisk's life falls apart, she takes a job in a small suburban firm specialising in wills and probate, assuming that because the clients are dead she won't have to deal with people.
Helen mediates a case about division of cremains, between a bereaved daughter and the new, much younger partner of her dead father. She also has an awkward family lunch at Dad and Viktor's house.
Helen meets with a woman who is demanding power of attorney over her mother, and attends her ex-husband William's writers' festival run by literary interlocutor Lindy Baxter-Smythe.
The office is abuzz because their favourite temp Peggy is coming in to help out with a deceased estate. Helen doesn't understand what's so fun about Fun Peggy, but everyone else thinks she's "a hoot".
Helen meets formidable opposing counsel Alice Pike, and stumbles upon Roz's passion project: an all-woman harmony group for funerals called, The Sadrigals; Alice Pike makes a complaint to the board about Roz.
Gruber & Gruber is nominated for a Small Business Award; Helen consults with a man who believes he is the son of a famous newsreader; at Dad's house, Helen meets personal trainer Blayden Tork.
Helen deals with a nuisance claim and Roz makes Helen attend a staff training session with Lindy Baxter Smythe; Ray is shredding for a reunion; the office acquires a new photocopier.
Roz announces a new business venture and Ray entrusts Helen with the firm's most prestigious client; Helen meets with an influencer who wants to make a video will; George receives a gift.
Helen meets with two estranged brothers to broker a compromise over their mother's will; Ray and George try to get rid of a rogue pigeon; Dad and Viktor worry that Helen doesn't have a social life.
Helen steps up to do Ray's regular probate information talk at the local library; Roz is pursued by a gentleman caller; Helen searches for a priceless family heirloom that has gone missing in an estate clean-up.
George is overworked and Roz is having trouble finding a suitable assistant; Helen needs to ascertain the correct beneficiary of a large charity bequest and has to take the matter to court.
Now that Helen is a name partner, the stakes are much higher when things go haywire at Gruber & Fisk. When Ray is distracted by love and Roz suffers a crisis of confidence, Helen must step up and right the ship.
Helen finds herself obligated to 'return the favour' when a pushy member of the networking group keeps sending her clients. George's Grandma takes over the Conch reception desk and helps George with a presentation.
When Grandma quits the reception desk, Ray recommends his new lady-love's son as a replacement. Meanwhile, Melcome from Blendology, needs Helen's help with his father's will.
When a Conch client makes threats, Helen and Roz are forced to relocate to a co-working space called The Hub. At home, Dad has lost his licence and Helen is forced to act as Dad and Viktor's personal Uber driver.
Ray has an announcement and Helen is busier than ever. But when the Gruber siblings begin to unravel, she finds herself managing their emotional problems.