Poor Alan finally realises two's company, five is most definitely a crowd. But when he suggests homeless Heather puts a little more effort into finding a new home for her family - he could hardly imagine the scenario. His bar manager Terry has pushed Alan into taking action after the cuddly landlord took pity on the Hutchinson's after a fire destroyed their own house. But when Heather returns to The Woolpack late after a fruitless search and pours her heart out to Terry over a night-cap, suddenly the two are drawn together. Kathy finally blows her top at Eric. She's been forced to close down the tea-rooms for a morning after Eric withdrew Marlon's services as chef. Tired and confused Kathy muses her future over a large lunchtime gin and tonic.