The Municipal and District Hospital Patients' Protection League has received six hundred and seventy complaints about Duncan Waring, and he only has thirty patients on his ward. When the board of governors has a new member, the terrifying Mrs. Broadway, maybe it's time to bring in the charm offensive, since Dick is doing a roaring trade as a medi-florist and purveyor to patients of chocolates which are just past the sell-by date. By the end of the day, however, it's Duncan who wants to complain.