Fans queuing for hours to buy tickets get turned away empty handed while tickets for the same 'sold out' events appear online shortly afterwards, sometimes at astronomical prices. Channel 4 News correspondent Morland Sander investigates the multi-million-pound world of online ticket reselling where fans desperate not to miss out on in-demand concerts, festivals and sporting events often buy their tickets. Leading 'fan-to-fan' ticket exchange websites say they allow 'real fans' to sell on tickets they can no longer use. Dispatches sent reporters undercover inside two major 'fan-to-fan' ticket exchange websites to investigate who is selling via their websites and why so many tickets appear at over the face value so soon after the box office sells out.