The matriarch of the Cross family, Nana Mama is Cross’ grandmother who, after Maria died, stepped in to help hold the family together. She runs the house, helps take care of Damon and Jannie, and tries to be there as Cross grieves. She’s magical, feisty, wise, and tough, and will be up at a quarter to five every morning to make breakfast for the family. Ben’s Chilli Order: Veggie Dog, no fries and a water.