Steve buys Karen a necklace for Valentine's Day and a heart-shaped helium balloon. He tries to persuade her to take the morning off but she refuses saying that she has to set an example in her new job. Karen promises to be home on time. Dev sends Tracy a £100 bouquet from Lucy's Florist. Tracy is impressed. Janice tries to warn Les that he'll be receiving something life-changing through the post. Les gets the wrong end of the stick. He thinks it's a Valentine's card and that Janice wants to get back together. Janice receives a dozen red roses, she thinks they're from Mick but later finds out they're from Les. She dumps them in the bin. Peter spots Lucy delivering flowers in the street. He goes to talk to her but she ignores him and drives off. Peter is hurt. Karen has to give Fiz a ticking-off for the standard of her work.