In this programme, Jasmine calls on expert assistance to help her mum and other chronic hoarders combat the condition that is ruining their lives and those of their families. Alan lives in a property so heavily hoarded that his wife, Marion, has nowhere to sit or wash. The council have given him just two weeks to clean up his garden; if he fails, the couple face prosecution. Richard's hoarding has turned his home into a health hazard. The stairs are so thick with rubbish and rotting food that even moving around is dangerous.
Jasmine helps 87-year-old Olive in Brighton get the home back which she has lost to hoarding. Over a period of months Jasmine builds trust with Olive, who eventually allows her into the house to start clearing her decades-old hoard from the hallway. Olive's extraordinary life is transformed by Jasmine's intervention as she painstakingly works her way back through a lifetime of possessions stored behind her front door. In south London, Jasmine also helps Vicky and her mum Janet, whose relationship which strongly echoes Jasmine's own relationship with her mother. Together they work on the endless piles of clothing and suitcases which make Vicky embarrassed to bring friends home. Can Jasmine and her team of experts help these chronic hoarders overcome their conditions and move forward?
Jasmine attempts to help Jeff in Plymouth who lives in a house full to the brim with posessions. He is determined to confront his hoarding and Jasmine helps him move a whole floor's worth of his hoard to a local warehouse so he can sort through it. She also attempts to help Jean in East London who's hoard is so bad she has not been able to live in her flat for years.
Jasmine attempts to help Wendy in south London who is resistant to get rid of the items from her small one-bedroom house following a lifetime of hoarding. She also tries to help Laurence in Northamptonshire who is unable to get rid of even a bag of rubbish.