The first in a new six-part documentary series foliowing six different people who work at London's Heathrow, the world's busiest international airport. Tonight, Anita Newcourt, whose duties include looking after VIPs, smooths the Queen's first ever journey on board a scheduled ftight.
A series of documentaries following people who work at London's Heathrow airport. President Clinton makes a fleeting appearance, surrounded by a huge retinue; a family trying to fly to Nairobi for a wedding is miserably marooned, and customs officer Garth Powell thinks he has caught a drugs smuggler.
Continuing the look at the staff of Heathrow airport. Tonight, the trainee cabin crew learn what to do if a jumbo jet goes up in flames.
A series about people who work at London's Heathrow airport. Tonight, duty officer Jean-Marie has to deal with a woman stripping off in the toilet, customs staff are busy with revellers returning from a weekend away, and 100 petrified people are trying to overcome their fear of flying.
Series about people who work at Heathrow airport. The festive season resembles the nightmare before Christmas as Jean-Marie Lavillard deals with a string of emergencies. Meanwhile, passengers have just discovered that their flight may not be leaving; and an aircraft has been mislaid somewhere between Kiev and London.
Concluding the documentary series about people who work at London's Heathrow airport. It is night-time, but the work is far from over as staff deal with the usual passenger panics and prepare for the arrival of VIPs Michael Jackson and the Sultan of Brunei.
The programme capturing real-life dramas at Heathrow Airport returns for a new ten-part series. In the first edition, Heathrow is brought to a standstill by fog, Michele Harris is assessed for the job of terminal duty officer and a missing flute causes chaos for Aeroflot supervisor Jeremy Spake as the Moscow Symphony Orchestra prepares to fly home.
The programme capturing real-life dramas at Heathrow Airport continues with fog causing chaos to air traffic. Michele Harris is assessed for the job of terminal duty officer. Plus a missing flute creates problems for Aeroflot supervisor Jeremy Spake as the Moscow Symphony Orchestra prepares to fly home.
In tonight's programme capturing real-life dramas at Heathrow Airport, Anita Newcourt loses a president but finds a prince in the Royal Suite; two missing water bottles threaten to keep an Aeroflot flight grounded; and Egon Ronay checks out the airport's restaurants.
More real-life dramas from Heathrow. Tonight, three airport workers go on a day course to overcome their fear of flying, and a new duty officer tries to stop proceedings at Terminal Three on Remembrance Sunday.
More real-life dramas from Heathrow. In tonight's programme, the airport is on full emergency alert. Flight 483's undercarriage fails to lock down and the pilot makes a rare mayday call to air traffic control. Meanwhile Jinny Biffa has 200 stranded passengers to deal with when a plane is delayed in Washington.
More real-life dramas from Heathrow. It's Christmas at the airport and customs officer Garth Powell confronts a woman who has swallowed more than packets of cocaine. Standby passengers with overbooked Egyptair see their chances of spending the festive period in Cairo start to evaporate. And traffic warden Jean Dibble goes cheerfully about her work.
The series of real-life dramas from Heathrow continues with Princess Diana trying to slip unseen past Heathrow's resident press pack. The arrival of Baywatch star Pamela Anderson Lee brings chaos to Terminal 3. Passengers returning from Amsterdam come under the suspicious gaze of customs officers when an overnight bag turns outto contain more than just dirty laundry.
The series of real-Iife dramas from Heathrow continues with BA pilots Lee Reynolds and Dave Warner facing simulated fog, fire and fuel leaks aboard a 757. Meanwhile, paramedics John Andrews and Alan Payne respond to a real emergency on an incoming Air India flight.
The series of real-life dramas from Heathrow continues with chaos in Anita Newcourt's VIP suite. As 40 different diplomatic parties arrive for the Bosnian peace talks, an ambassador goes missing, there is an uninvited guest, and some parties are reluctant to surrender their guns.
The final episode of the series of real-life dramas from Heathrow finds Customs Officer Garth Powell accused of torture in the green channel, and Anita Newcourt faces problems on a VIP-filled charter to Hong Kong.
Return of the series that goes behind the scenes at London's Heathrow Airport. In the first of ten programmes, Aeroflot supervisor Jeremy Spake's patience is tested by a motorway tailback.
The series that goes behind the scenes at London's Heathrow airport. The flags are out for England's returning World Cup football team.
Another programme in the Heathrow-based docusoap series. Aer Lingus supervisor Siobhan Feeney has lost luggage and fraud problems to contend with, while animal health officer Stuart King tries capturing two birds.
The Heathrow-based docusoap series. The airport's pressmen are hot on the trail of the Spice Girls as the band jet off to start their world tour. Counter-terrorist officers Alison and Terry are under pressure on the firing range.
Heathrow-based docusoap series. Animal health officer Stuart King has a close encounter with an angry rottweiler and the pressmen jostle to greet Tony Blair at the opening of Heathrow's rail link.
Heathrow-based docusoap series. Jeremy is apprehensive as he prepares to take a flying lesson at Clacton airfield. Back at Heathrow, Siobhan has numerous problems checking-in 360 passengers en route to Islamabad.
The resourcefulness of Aeroflot supervisor Jeremy Spake is tested when he realises one of his flights is considerably overbooked. Meanwhile animal health officer Stuart King has a close encounterwith a spitting cobra, and there's a surprise for immigration officer Rob Scott when he interviews a Brazilian passenger who has been refused entry to Switzerland and France.
It's nighttime at Heathrow, but there's no sleep for animal health officer Stuart King as he tries to cope with 4,000 budgerigars. Meanwhile, beds are needed for an Albanian family seeking political asylum and the press turn out for the return from America of Louise Woodward.
Jeremy Spake is in celebratory mood as a brand new plane joins the Aeroflot fleet, and a grubby passport arouses the suspicions of the immigration officers.
Jeremy Spake boards a plane bound for Moscow - but one of his fellow passengers wants to go to Paris. Last in the series.
The docusoap returns for a fourth series. Tonight Jeremy Spake joins a flight bound for a spectacular encounter with the eclipse. WPC Davis hunts for an illegal taxi tout, and journalist Steve Mellor braves the mêlée as Monica Lewinsky flies in.
Docusoap following day-today life at Heathrow Airport. A Hungarian au pair poses problems for immigration staff, and a visitor to the VIP suite has an unnerving experience.
Tonight animal health officer Stuart King encounters a pampered poodle, and Canadian Airlines concierge Kelvin Ogunjimi must cope with some high-spirited goldminers.
Aeroflot's supervisor, Jeremy Spake, is forced to put his foot down over excess baggage, flight dispatcher Elaine Pringle meets an admirer, immigration officer Eric Day faces recriminations after turning away a South African mother and child, and the King of Jordan is coming through.
A busy Bank Holiday weekend brings a bomb scare in Heathrow's Terminal Three, while the imminent Passover festival means a plethora of passengers travelling to Israel.
WPC Annabel Davis discovers a body at Terminal 3 and there is some confusion with a late passenger claiming to be the Chief Rabbi of Jerusalem.
A plane returns to Heathrow with technical problems, and supermodel Caprice Bourret gets the VIP treatment.
Journalist Steve Meller is on the trail of disgraced bank trader Nick Leeson.
In the final episode of the docusoap, supervisor Jeremy Spake plays the role of a difficult passenger as a test for industry students, and immigration officer Caroline Acheson is suspicious of a glamorous Colombian student.
The docusoap about life at Heathrow airport. Paramedics help a passenger who is found unconscious in a taxi. In passport control Caroline Acheson is suspicious of a young Zimbabwean with very little in her suitcase.
Traffic police Deborah Bell and Geoff Ledner respond to a baggage tug that's crashed into a plane while resident press Steve Meller and Russell Clisby await the arrival of world heavyweight boxing champion Lennox Lewis.
Traffic police Deborah Bell and Geoff Ledner respond to a nearby car crash and immigration officer Eric Day has his suspicions raised by a young bride-to-be from South Africa.
Canadian Airlines' Kelvin Ogunjimi is put on the spot by a passenger with the wrong documentation.
Heathrow's resident press men Steve Meller and Russell Clisby rub shoulders with Kate Winslet and David Bowie. Paramedics Paul Schofield and Gerard Robinson help out a truck driver whose vehicle has been involved in an unusual accident with a passing aeroplane.
While Anita Newcourt prepares for a visit by China's president, immigration officers Eric Day and Caroline Acheson take an interest in an Algerian marathon runner.
More docusoap drama. Customer services manager Karen tackles a life-or-death situation; shopping consultant Corinne tries to advise the Chelsea football team; and immigration officers Eric and Caroline challenge a group of tourists who are unsure of where they are in the world.
More docusoap drama. Heathrow's fire service tends to a plane in trouble; immigration officers Eric and Caroline find some Colombian asylum seekers during a surveillance sweep; animal health officer Stuart intercepts a pungent reptile shipment; and El Al's Peter and Sara come to the aid of some pensioners stranded without their wheelchairs.
Pop band Suede make an impression on El Al check-in supervisor Sara Collins, and fire officer Kevin Tuffley orders an evacuation when a firefighting exercise goes wrong.
In the last of the current series, immigration officer Eric Day notes a passenger's resemblance to a woman previously refused entry to Britain.
In the first of a new six-part series of the Heathrow-based docusoap, animal health officer Stuart King receives an emergency call to catch a loose dog. Meanwhile, the Irish Olympic team's joumey to Sydney is put in jeopardy as the youngest member forgets his passport.
This week in the Heathrow-based docusoap there's a triumphant homecoming for the British Olympic team, with Steve Mellor and Russell Clisby among the press gang angling for an exclusive. Stuart King discovers some giant spiders which have been left at the airport.
This week in the Heathrow-based docusoap, a scared squirrel takes refuge on a departing aeroplane wheel, new Qantas man John Cull has a rocky ride at check-in, and the resident press get caught out by a walking, talking robot.
Trouble-shooter Karen Jones deals with a collapsed passenger who has missed his flight, while the arrival of a South African with a large sum of money means immigration officer Eric Day has to be more inquisitive than usual.
The busiest day in Heathrow's history sees over 20,000 passengers pass through the airport. Karen Jones has to control the Terminal 3 crowds, and Ghana Airways' Eben Twum-Barima has more people at check-in than he can manage.
Heathrow' s resident press team await the arrival of Britney Spears while Anita Newcourt prepares a welcome for the Queen as she flies out on a state visit to Italy.
The series which goes behind-the-scenes of Heathrow airport returns for a new 13-part series. Tonight, newcomer Maria, from Cyprus Airways, gets to grips with a superstar.
Continuing the new run of the Heathrow-based docusoap. Trouble-shooter Karen Jones is confronted by stranded passengers needing a place to sleep in Terminal 3, and a mix-up over names leads to a jet full of holidaymakers seeking an elusive passenger.
Terminal 1 is home to thousands of football fans who are determined to drink their way through a seven-hour delay.
An inappropriate joke at check-in means Maria Demetriou has to call the police on suspicion of drug smuggling. John Cull's passengers and crew have to wait for glue to dry.
Maria Demetriou has hundreds of pilgrims to deal with, as well as foot-and-mouth regulations to enforce. Pop superstar Michael Jackson flies in and makes an undignified exit.
Heathrow staff await the arrival of a very important visitor and paramedics Eric and Jane are called away on an emergency.
John from Qantas has to deal with five passengers who have lost their bags in transit. The press is on the trail of both a Womble and a supermodel, and Stuart has an unusual task.
Stuart investigates a piece of luggage which has been spotted moving of its own accord, while the absence of vital luggage prevents the England cricket team from flying.
John has to deal with a less-than-fragrant plane, while there's an overbooking problem for Sri Lankan Airways.
Stuart manages to misplace an assortment of 53 cats and dogs, and emergency nurse Maggie jets off to Switzerland to rescue an injured skier.
Karen Jones deals with a collapsed passenger, while at Ghana Airways a wedding party is in need of rescue.
The fly-on-the-wall documentary series based at London's Heathrow airport returns with the first in a new six-part run. John attempts to escort boyband, Blue, to their flight.
The fly-on-the-wall documentary series based at London's Heathrow airport. Undercover detectives pursue a case in which an air steward has allegedly obtained a dead person's passport and assumed a new identity.
An emergency landing disrupts the nocturnal resurfacing of a runway, while a tearful bridesmaid and a missing minister keep staff busy as the fly-on-the-wall cameras continue to roll at London's Heathrow airport.
Maria has to deal with two passengers who have been stuck at Heathrow for over 24 hours, and flamboyant cabin steward Axel jets in from Iceland.
A chimpanzee awaiting a flight is entertained by animal officer Stuart in the penultimate episode. Meanwhile, Maria copes with hot, hungry and harassed passengers, and paramedic Jane faces a life-threatening emergency.
Undercover police officers track down a woman who has paid £500 to get her daughter into the country. John Cull's plane is hijacked for an anti-terrorist exercise and the paramedics help an eight-year-old desperate to fly.
The arrivals of Kylie Minogue and Tom Jones are expected as the fly-on-the-wall documentary series based at London's Heathrow airport returns for a new ten-part run.
The documentary team go undercover with the Heathrow police in the hunt for a notorious car thief.
Stuart King has to confront 150 flying fruit bats, while paramedics Jane Riley and Gerard Robinson have an emergency when their asthma patient's condition worsens.
An undercover cop tries to catch illegal minicab drivers. And an animal health officer hunts for an escaped cat.
Officers from the Human Smuggling Unit find more than they bargained for, plus the strange smelling reptile shipment.
High above Heathrow, a newcomer is put to the test. On the ground, a gruesome search is being carried out.
John is met by 50 female admirers, while Icelandair's Axel flies the president home. Maria has 50 teachers to deal with.
In tonight's edition of the docusoap, Maria of Cyprus Airways dispatches a posse of pop stars to Aiya Napa, and nurse Lucy flies to Lamaca to rescue an injured great grandmother.
An emergency call sends Owen and Steve in pursuit of hazardous birds, while passengers test Maria's patience.
In a police special, cameras follow a raid that uncovers a sinister network of human smuggling and forgery.
New series 1/6. Two journalists are on the trail of a 1970s superstar banned from entering the US.
2/6. For police, there's the never-ending battle to keep taxi touts away from the airport; for passengers, there's a frustrating delay for a flight to Sri Lanka.
3/6. A cargo of flamingos stretch their legs, while airfield-operations manager Steve meets his hero.
4/6. It's a busy night for journalists as well as the autograph-hunting Steve as the victorious European Ryder Cup golf team return from America.
5/6. The ambulance team's new, two-wheeled rapid response unit is called upon.
6/6. Sarah tries to track down a distressed and abusive man, Stuart is called to investigate a cargo of parrots, and the victims of the tsunami disaster are honoured with a three-minute silence.
New series 1/8. An angry crocodile and the planned arrival of an Oscar-winning actress cause a stir as the docusoap set at Heathrow wings its way back to our screens.
2/8. It's more a case of "cheek-in" as pop duo the Cheeky Girls hand over their luggage, causing heads to turn. Stuart acts as matchmaker between two cantankerous crocodiles bound for Spain, and a worker's illicit cigarette triggers a terminal evacuation.
The police arrest a passenger who's become violent when boarding a flight to South Africa. Greig looks after a cargo of valuable racing pigeons and Stuart has to deal with a magnificent Russian sea eagle.
Greig and Dave are on the receiving end of passenger anger when fog over Europe causes scores of flights to be cancelled. Stuart is inundated with cats and dogs as the pet-passport scheme gets into full swing.
Stuart is called to the customs hall where a passenger has been caught attempting to import live fish, and Mina tackles the case of a missing buggy.
Sarah is hot on the trail of a shoplifter who has been helping himself in Terminal Three.
The Oueen pays a flying visit to the royal suite, Steve has to rescue a stranded swan on the runway, while Naomi has some very delicate baggage to handle.
Journalists Steve and Russell try to elicit a quote from Bob Geldof, who's bound for the G8 summit in Edinburgh. Stuart has to nurse a dehydrated fox, while Steph investigates reports of a trapped cat.
Cameras visit Heathrow airport during the Christmas period to record the events, flared tempers and festive spirit of the staff, and passengers who travel at this time of year.
The festive season gets off the ground at Heathrow as contributors from the last series have the chance to try their hands at somebody else's job for a day.
In a special Christmas edition, Jeremy Spake takes up the auctioneer's hammer to sell off airlines' lost luggage for charity, and animal health officer Stuart King jostles with the press pack when a dog rescued by a soldier in Kosovo arrives at Heathrow to begin a new life in Britain.
The docusoap goes stateside for two programmes. Today, behind-the-scenes action at this busy American airport includes undercover drugs enforcement agents discovering heroin bound for Florida, and a pig's head found in someone's baggage.
In a special episode of the docusoap filmed at Florida's Miami International, cameras follow customs officer Jennifer Connors as she hunts down drug smugglers, while plain-clothes police crack down on airport crime.
Rabbits on the airfield pose a problem in the first of two Miami specials. While press woman Lauren breaks the news of a rabbit cull, security teams - helped by a dog that can literally smell money -look for large sums of cash, as money leaving the USA may be financing terrorism. Meanwhile, an extraordinary haul of cocaine is found in a toy car.
In an observational view of life beneath the flight paths of Miami, undercover police crack a ring of baggage thieves as the culprits are caught on camera rummaging through the luggage of a British Airways flight. Holiday-makers are forced to surrender souvenirs that are considered a potential health risk while staff are concerned when an elderly woman pleads to be allowed to fly.
The annual Edinburgh Festival is the world's largest arts event, with over a million people regularly attending to watch more than 20,000 performers. No surprise, then, that it's a particularly hectic time at the city's airport. Filmed during the 2003 festival, this Airport special follows staff as they transform the complex into an official festival venue.