Heathrow's Animal Reception team deals with an illegal shipment of chameleons from Ghana in Africa. They're bound for Japan but with many dead on arrival, this consignment is going nowhere. It's a challenge to save the surviving chameleons from severe dehydration, but is it already too late? In one of the terminals Attendant Ross and Animal Welfare officer Sharon seize a pet dog from a mother and her young daughter who had innocently carried it in a holdall in the main cabin of the aircraft. Gucci the Bishon Frise has travelled illegally from the Middle East. To the consternation of its young owner it must be detained while checks are carried out on its documentation. Airside, a Giant Tortoise flies in from the Seychelles: but trying to move a mammoth box weighing a quarter of a tonne poses its own unique problems.