Episode 2

Detective Inspector Kay Lancaster works in one of the most heartbreaking areas of Hertfordshire Police – crime against the elderly. Time after time, she sees elderly people broken and demoralised by ruthless criminals who specialise in victimising the elderly. Kay leads a team called Operation Manhunt, targeting these criminals, and she’s proud of the 50 per cent conviction rate they achieve. Sometimes the results come too late for victims who are near the end of their lives: “Sometimes it’s their lasting memory of society and that’s very sad,” she says. Kay has two decades of police experience and her work has exposed her to the worst of humanity. Under her desk, by her high heels, she keeps her “working kit” of fluorescent jacket and wellies: “I have been known to stand in a field most of the night digging up a shallow grave and you don’t want to do that in high heels.”