In 1989, John Henley owns a rural hotel in Colorado. After his wife abandons him, John retreats from his responsibilities into alcoholism. William Colby, a drifter, has a car accident near the hotel and befriends John's nine-year-old son, Ted. Unknown to John, Ted has become morbidly fascinated with death and has been acting out violently. With William's appearance, Ted begins to experiment with his urges to kill.
After a family moves into the Heelshire Mansion, their young son soon makes friends with a life-like doll called Brahms.